Automated Messages on OnlyFans (Why Our Chatters Send Templates Instead)
Author
Lukas Böse · Founder of Boese VA
Lukas runs Boese VA’s 24/7 chatting team and helps creators and agencies grow on OnlyFans. Lukas on YouTube
Most chat tools for OnlyFans can send messages on their own. A welcome message when someone subscribes, a follow-up after a purchase, a mass message at a set time, and with some tools an AI that answers fans and sells PPVs by itself. We've run the chat for 100+ creators since 2020, and on the accounts we manage, no tool sends the welcome sequence or answers a fan. The chatter on shift sends the sequence from prepared templates and writes every reply.
This post is for agency owners deciding how much of their chat to hand to software. It covers what the tools can automate, why we keep the welcome sequence with our chatters, how the templates are built (welcome sequence, price tiers, mass-message PPVs) and what that means for your staffing and your CRM.
What Can You Automate in OnlyFans Chat?
Quite a lot, at least on paper. What the platform and the chat CRMs offer falls into three groups.
- Messages on a trigger. OnlyFans has its own welcome message for new subscribers. Depending on the CRM, messages also go out when a fan subscribes or resubscribes, after a PPV purchase, when he comes online, and before or after his subscription runs out.
- Scheduled sends. Mass messages can be queued for a set time, and CRMs add priority mass messages or scheduled campaigns on top.
- AI chat. Some tools answer fans and sell PPVs by themselves. Supercreator pitches its Super AI as chatting 24/7 in the creator's voice, and OnlyMonster's Mimic AI qualifies fans and sends paid or free template messages.
We compare what each tool automates in our OnlyFans management software comparison. We run every OnlyFans account we manage on CreatorHero and the Fansly accounts on Infloww. Both could send a welcome sequence by themselves. On our accounts, the chatter on shift sends it.
Some very large free accounts, with more fans than a team can answer one by one, put an AI chat tool on part of the conversation. That's a separate decision with its own trade-offs, and the bots post covers it.
What do OnlyFans' own documents say?
As of October 2026, OnlyFans' Contract between Fan and Creator states that third parties may assist creators in operating their accounts and in their interactions with fans, and it counts direct messages as one of those interactions. The Terms of Use add that the creator stays legally responsible for her account when someone else helps run it. Neither document sets out a specific rule on automated messages. Check the current Acceptable Use Policy before you let a third-party tool send on an account.
Why Do Our Chatters Send the Welcome Sequence Themselves?
Because someone has to read the answers. The welcome sequence asks a new fan a few questions to find out what type of fan he is, and what he says decides what comes next. An automated flow sends the same next message to everyone who reaches that step. Our chatters use the prepared messages as templates and decide fan by fan.
- The answers decide who gets a PPV. Fans who want to buy move on to the paid part of the sequence. Fans who don't aren't pushed, and they still get the mass-message PPVs that go to everyone.
- A template bends to the fan. Before sending, the chatter makes it fit this fan. His name in the middle of a sentence, a callback to something he mentioned, the time of day where he is. The template carries the structure and the chatter makes it personal.
- Every message has a job. Our chatters are trained on three types of progress (information, connection and selling), and every message has to move at least one of them forward. React to what the fan said, then lead the conversation on. A timer can't do that.
- The chat is where the money is. Across the accounts we manage, 80% of revenue comes from DMs. Personalised PPVs in an active chat unlock at 40–80%, mass PPVs sent at one price to the whole list at 3–8%. In our data, bot-driven chat lands well below that on personalised PPVs.
Voice notes on our accounts come from the creator herself. Since August 2026 the EU AI Act requires a cloned voice to be disclosed as AI, and a voice note labelled as AI loses the reason anyone sends one.
How Is Our Welcome Sequence Built?
Every new subscriber goes through the same welcome sequence of around 20 prepared messages, and the chatter on shift sends each one. Along the way the fan gets asked a few questions. His answers show what type of fan he is, and fans who want to buy are sold PPVs, low-priced first and then higher-priced ones that show more.
- The questions. The first part of the sequence gets the conversation going and asks the fan about himself. What he answers, and how, tells the chatter what type of fan just subscribed.
- The PPVs. Fans who want to buy are sold PPVs on our standard ladder, $15 → $25 → $45 → $70 → $120. Each step costs a little more than the last and shows more.
- The question inside every PPV. Every teaser carries a question the fan can only answer after he's unlocked it, like "do you like this position?" More on that in the scripts post.
- Aftercare. Directly after a sale, the chatter sends a short, warm message with nothing to sell in it.
The template fixes the questions, the order and the prices. The chatter decides when the next message goes out and works in what the fan just wrote, so the tenth new subscriber of the day doesn't get the same words as the first. A fan who doesn't want to buy isn't pushed through the paid part. He stays in the chat and gets the mass-message PPVs like every other fan.
How Do the Price Tiers Work?
Cheap first, then pricier, with more shown at every step. The first PPV is priced so that saying yes is easy. Each step after it feels like a small increase on the one before, and the most explicit content sits on the top rung.
- Script PPVs in the welcome sequence run on the standard ladder of $15 → $25 → $45 → $70 → $120. In later scripts the top rung climbs higher.
- Mass-message PPVs sit at the low end, between $15 and $60, and show little.
- Customs are a separate tier above the ladder, from $150 to $500+, paid half upfront and half on delivery.
Price tiers work on mass messages too. Sent at one price to the whole list, a mass PPV unlocks at 3–8% across the accounts we manage. Sent in price tiers, a cheap one first and pricier ones after it, mass PPVs reach 8–15%.
Where Do Mass-Message PPVs Fit?
They run alongside the chat. Mass-message PPVs go to every fan on the account, no matter how often he writes, so even fans who rarely say anything see something to buy.
They don't replace individual outreach. Every shift, our chatters write to every whale and to every fan who spent money in the last seven days, one by one, about something that fan bought, asked about or showed interest in. That's never a mass DM. Every whale hears from the account at least once every 24 hours, during his active hours in his own time zone.
What Does This Mean for Your Agency?
Templates make your chatters faster and keep the wording consistent. You still need the chatters. Plan the team, the software and the numbers around that.
- Staff for 24/7. Our chat runs around the clock, with a response time under 60 seconds. There's no fixed number of chatters per account. The team size follows the creator's traffic. Each shift starts by reading the previous chatter's hand-off and ends with a written one for the next.
- Build the templates once, then test them. The welcome sequence, the ladder captions and the reactivation messages are worth writing carefully. We review $ per script start every week. Across the accounts we manage it averages around $50, and scripts below that get rewritten or retired.
- Hire people who can take on a voice. A template only sounds like the creator if the chatter can write like her, with her phrases, her pet names and her sense of humour.
- Pick the CRM by platform. We run every OnlyFans account we manage on CreatorHero, shift teams included. Fansly, Fanvue or mym accounts next to OnlyFans are the reason to look at Infloww or OnlyMonster (only Infloww lists mym). The software comparison has the details.
- Think beyond the DMs. Even on our chat-only service we run everything that happens on OnlyFans, including the feed posts and stories. The creator produces the content and takes care of traffic and social media herself.
Which Template Mistakes Cost Agencies Sales?
Most of them come from treating a template like an automated message.
- Sending the template word for word. When every new subscriber gets the same lines, fans pick up on the pattern. The prepared message is where the chatter starts.
- Letting a tool answer. Replies to what a fan wrote are freestyle on our accounts, and freestyle makes up roughly half of a shift. A tool that answers for you takes over the part fans pay for.
- Spamming PPVs. PPV after PPV with no messages in between is one of the clearest signs of low-EQ chatting.
- Going quiet after a sale. Aftercare comes directly after the sale, short and with nothing to sell.
- Losing the thread between shifts. With a thin hand-off, the next chatter sends the right template to a fan they know nothing about.
- Lying about what's in a PPV. The one rule on our accounts without exceptions. A caption has to match the content it's attached to.
FAQ
Can OnlyFans messages be automated?
Partly. OnlyFans has its own welcome message and scheduled mass messages, and CRMs like CreatorHero, Infloww and OnlyMonster add messages on triggers such as a new subscription, a PPV purchase or a fan coming online. Some tools also sell AI that chats with fans on its own. On the accounts we manage, the welcome sequence and the chat are not automated. Our chatters send the sequence from prepared templates and write the replies themselves.
Is your welcome sequence automated?
No. It's around 20 prepared messages with a few questions that show what type of fan just subscribed. Our chatters use them as templates and send each one themselves. Fans who want to buy are then sold PPVs, low-priced first and then higher-priced ones that show more.
How are mass-message PPVs different from the welcome sequence?
They go to every fan on the account, no matter how often he writes, and they're priced low and show little. Across the accounts we manage, mass sends unlock at 3–8%, or 8–15% when sent in price tiers. Personalised PPVs in an active chat sit at 40–80%.
What does sending mass PPVs in price tiers mean?
The mass PPVs go out in steps, a cheap one first and pricier ones after it. Sent at one price to the whole list, mass PPVs unlock at 3–8% across the accounts we manage. Sent in price tiers, they reach 8–15%.
Do templates still need a chatter?
Yes. The template sets the questions, the order and the prices. A chatter sends it, reads the answer and works in what the fan just said. Our chat runs 24/7 with a response time under 60 seconds.
Which CRM do you use?
CreatorHero for every OnlyFans account we manage, shift teams included, and Infloww for Fansly. If your agency also runs Fansly, Fanvue or mym accounts, that's the reason to look at Infloww or OnlyMonster (only Infloww lists mym).
Can an agency chat on a creator's behalf?
Yes. As of October 2026, OnlyFans' Contract between Fan and Creator states that third parties may assist creators in operating their accounts and in their interactions with fans, which include direct messages. The Terms of Use add that the creator remains legally responsible for her account.
Are automation tools against OnlyFans rules?
OnlyFans' own welcome message and scheduling are allowed. For third-party tools, OnlyFans' Terms of Use and Contract between Fan and Creator (both checked in October 2026) don't set out a specific rule. Check the current Acceptable Use Policy and platform guidance before relying on one, because rules change.
A chat run by people, around the clock
We run the welcome sequence and the PPV ladder from tested templates, with chatters on shift 24/7 and replies in under 60 seconds. Let's look at your account and where its chat is losing sales.
Get a free account analysis
